Terms of service

  • I. General Terms and Conditions

    § 1 Basic Provisions

    1. The following terms and conditions apply to contracts concluded with us as a provider (Walkolution GmbH) via the websites walkolution.com or walkolution.de . Unless otherwise agreed, the inclusion of any terms and conditions that you may use is hereby objected to.
    2. A consumer in these terms refers to any natural person entering into a legal transaction for purposes that predominantly do not relate to their commercial or independent professional activities. An entrepreneur is any natural or legal person or a partnership with legal capacity acting in the exercise of their independent professional or commercial activity when concluding a legal transaction.

    § 2 Formation of the Contract

    1. Contract Subject: The contract pertains to the sale of goods.
    2. Offer and Acceptance: As soon as a product is listed on our website, we submit a binding offer to conclude a contract under the terms specified in the item description.
    3. Online Shopping Cart System:
    4. Non-Binding Inquiries: Your inquiries for an offer are non-binding. We will provide a binding offer in text form (e.g., by email).
    5. Order Processing: Order processing and transmission of information related to the contract are partly automated by email. Ensure that your registered email is correct and capable of receiving emails, with no SPAM filter obstructions.

    § 3 Right of Retention, Reservation of Ownership

    1. Retention Right: You can only exercise a right of retention concerning claims from the same contractual relationship.
    2. Ownership: The goods remain our property until the purchase price is fully paid.
    3. Additional Terms for Entrepreneurs:

    § 4 Warranty

    1. Warranty Rights: Statutory warranty rights apply. Walkolution offers different warranty periods. Exceptions to the statutory limitation period include damages caused by culpable breach of life, body, or health, or intentional or gross negligence.
    2. Delivery Inspection: Consumers and entrepreneurs are requested to check the goods for completeness, defects, and transport damage upon delivery.
    3. Defects Remedy: In cases of defects, we provide repair or replacement. If unsuccessful, you may request a payment reduction or withdraw from the contract.

    § 5 Choice of Law, Place of Fulfillment, Jurisdiction

    1. Applicable Law: German law applies. This only applies to consumers if the protection offered by mandatory provisions of the consumer's habitual residence is not withdrawn.
    2. Place of Fulfillment and Jurisdiction: Our place of business is the place of fulfillment and jurisdiction for non-consumers. Other legal jurisdictions remain unaffected.
    3. Exclusion of CISG: The United Nations Convention on Contracts for the International Sale of Goods does not apply.

    II. Customer Information

    Identity of the Seller
    Walkolution GmbH
    Gewerbestraße 1
    97355 Wiesenbronn, Germany
    Phone: +49 8024 6084 595
    Email: info@walkolution.com

    Contract Formation Information
    The technical steps and correction options for contract formation are outlined in § 2 of the General Terms and Conditions.

    Contract Language and Storage
    The available contract languages are German and English.
    We do not store the full text of the contract. Contract data can be printed or saved electronically.

    Codes of Conduct
    We adhere to the codes of conduct of Trusted Shops GmbH, accessible at Trusted Shops.

    Main Product Features
    The main features of each product are specified in the respective offer.

    Prices and Payment Conditions

    • Prices listed include all price components and may or may not include applicable taxes. Tax handling varies by market according to Shopify’s policies.
    • If taxes are collected, this will be clearly shown at checkout and on your invoice.
    • Shipping costs are additional unless free shipping is specified.
    • Delivery to non-EU countries may incur additional costs (e.g., customs, taxes).

    Delivery Conditions
    Delivery conditions, dates, and any restrictions can be found on our website or in each product offer.

    Legal Liability for Defects
    Liability for defects is governed by § 4 of the General Terms and Conditions.

    These terms and customer information are reviewed by the IT law experts of Händlerbund. Last modified: May 9, 2022.