For customers from regions including Europe, Asia, Australia, the Middle East, and Africa: the price listed on walkolution.com is comprehensive. It covers (air) freight, customs, and all associated fees, ensuring the amount displayed is the total cost you will pay.
For customers in the United States, Canada, and South America: Please visit our partner site, WALKOLUTION USA, managed by our exclusive distributor, Woodway USA, Inc. Any price variances between walkolution.com and walkolution-usa.com are due to the inclusion of shipping, import charges, customs duties, and additional costs in the US pricing. This reflects the fact that Walkolution products are exclusively made in Germany, and purchasing directly from walkolution.com could lead to even higher prices. We regret the inconvenience caused by the steep international shipping fees, which have unfortunately risen consistently in recent years, leaving us with limited options.
Duration of Delivery
Please note that, unless specified otherwise, your order will be delivered within 7 to 21 days after placement or upon receipt of payment for those choosing bank transfer. While we strive to ensure timely delivery, please be aware that international orders may occasionally encounter delays that are beyond our control. We appreciate your understanding in these instances.
Delivery of our products is handled by a trusted forwarding agent, tailored to your specific zip code. Rest assured, you will be proactively contacted well in advance to schedule a convenient delivery date. Our commitment is to keep you informed and to ensure a smooth delivery process.