Shipping & Delivery

We have shipped more than 10,000 Walkolution units to customers in more than 60 countries. We deliver worldwide with established and trusted professional logistics partners. Your Walkolution product is securely packed and shipped to your address.

United States Shipping Options

Free curbside shipping within the contiguous US: Our standard complimentary service for orders shipping to the 48 contiguous states. Your order is delivered to the curb or driveway of your address. The Walkolution 2 is designed for portability, though we recommend a two-person lift due to its 90 lb weight. For shorter distances, a single capable individual can move the unit by flipping it on its side and carrying it like a suitcase.

Non-contiguous US (Alaska, Hawaii, Marshall Islands, US territories, APO/FPO military addresses): Shipping to these destinations is available on a quote basis and is not included in the standard free curbside service. Please contact us for a quote before ordering.

If you need delivery beyond curbside – such as Room of Choice or a premium setup service including removal of all packaging materials – these services are also available on a quote basis. The final price depends on your delivery address and selected service level.

For a quote or to arrange enhanced delivery, please contact our U.S. team at Woodway USA, Inc.

Email: walkolution@woodway.com
Phone: +1 262-522-6185

Outside the United States & Canada

Our European and international customers are served by our sister store at global.walkolution.com, which offers worldwide shipping with local pricing and regional support.

If you have questions, please write us at customerservice@walkolution.com

Delivery Process

You are notified in advance of your expected delivery date. If a first delivery attempt is unsuccessful, a new attempt is automatically scheduled and you are informed by email or SMS.

Need Help?

Our customer service team is available before and after your purchase.